Store Policies

Store Policies

Refund Policy

Print-on-Demand (POD) Products
We take great pride in the quality of our print-on-demand products. Due to the custom nature of these items, we do not offer refunds or exchanges unless there is a misprint or defect. If you receive a defective item, please contact us within 7 days of receiving your order with photographic evidence, and we will work with you to resolve the issue.

Second-Hand Merchandise
Our second-hand merchandise is sold as-is. We take great care to provide detailed descriptions and photographs of each item, including any flaws or imperfections. Due to the nature of these items, we do not offer returns or exchanges. Please review the product descriptions and images carefully before making a purchase. If you have any questions or need clarification about a specific item, feel free to reach out before purchasing.

Shipping Policy

We strive to process and ship your orders promptly. Standard shipping times may vary based on the product type and your location. Please allow up to 3-5 business days for processing before your order is shipped.

Contact Us

If you have any questions or concerns regarding your order or our policies, please feel free to contact us at contact@foxandthistle.studio or on the contact form.